ITS Desk Main Page

Schedules & Calendars

• Fall 2008 Temp Schedule
• ITS Calendars
• Dave's Schedule
• Rotations

Logs & Ticketing

• AM/SAM Log
• Computer Tech Log
• Ticketing System
• Service Call Information
• Service Call Log

Other ITS Desk Links

• Closing Checklist (PDF)
• Manuals (Alectrona)
• Student Contact Info - Updated!
• Online Work Swap - Updated!
  • Always Open Shifts
• Out of Order Signs

Hardware Documentation

• Library Public Address System
• Public USB Key Info
• Microfilm & Microfiche Error Codes
• LinkRunner (Jack Tester)
• Dell GX620 (in progress)
• Terminal Servers?
• Verifone Info (Changing Paper, etc.)
• Canon c3220

List of Hardware Documentation

Other Documentation

• iStudio info
• Updated ECR Scanning Instructions
• Post Ghost for Public Machines
• How to Fax with the Canon c3220
• Using the CombBind 110e
• Poster Printing Instructions
• OCLC Scanning Project (In Progress)
• Wireless Troubleshooting
• Pinging A Server
• Security Guidelines
• Vendor Contact Information (Dell Support)
• How do I cash in a drawer?
• Video Theater (In Progress)

List of Other Desk Documentation
List of ITSKB Documentation Glossary of common terms

Wiki Information

• What's newly added to the Wiki
• Documentation To Do List
• Documentation In Progress List
• Wiki Documentation Guidelines
• Hardware Documentation Template
• Software Documentation Template
• Wiki Editing Help

Software Documentation

• Microsoft Office 2007
• Remote Desktop
• How do I troubleshoot CS Print?
• Recover Files From A Public Computer]
• Firefox 2.0
• Voyager Run Time Error
• What's new in IE 7?
• ITS Apps
• ITS Logger